Delivery

  • Brexit update: **Shipping to America, Africa, Asia and the UK should not see any changes caused by Brexit** The largest impact at the moment will potentially be with Europe. I am following the guidelines and adding the Customs declaration form (CN22) to items sent to the EU. As far as any further charges or taxes on items sent to the EU, please check with your local authorities/postal service. Currently, the UK is working on various trade deals which should improve the situation. I will update this as soon as I have any further information.
  • I use Royal Mail to ship my items. The shipping cost will be automatically calculated during checkout.
  • See below links for estimated time for delivery:
  • Please check with the relevant authorities in your country on whether you can import this product. For example, countries like Australia have very strict import/customs rules. I am not responsible for any charges you may incur, or if the product is confiscated or returned (seeds, in particular, can be an issue).
  • I can’t control and am not responsible for any possible customs and duties charges. From my research it appears there shouldn’t be a cost to the US, however, there appears to be a duty charge to Canada (although the people I have sent to in Canada have reported that there weren’t any charges). Please check for yourself. Have a look at this calculator for an indication: https://www.simplyduty.com/import-calculator/  — HS Code is 21039090 for Hot Sauce
  • Deliveries may be split into multiple packages (due to shipping restrictions on the parcel size, liquid amount, etc.)
  • I will ship the items as soon as I am able to go to the post office, I aim to have items shipped within 5 working days of purchase
  • If your country isn’t listed for shipping, please get in contact and I will add it if possible (https://chillichump.com/contact/)
  • If your parcel is returned to me due to incorrect address, non-delivery, parcel not being picked up from the post office etc., I will happily re-send the parcel out to you but will need to charge for postage again. Alternatively, I can refund the purchase cost (minus the delivery charges).